Boston, Massachusetts April 15th, 2020
Dear valued Life Science friends, clients, sponsors & partners:
Over the last several weeks, our global nations have faced one of the most challenging times in our history. There is one thing that has not changed: our company’s continued commitment to you and our Life Science Clients, Sponsors & Partners.
ESTERN Medical CRO is committed to the safety and well-being of our employees & consultants and helping our customers & partners to do the same. We are closely following the steady stream of updates on Coronavirus (COVID-19) and the impact this pandemic is having on the Life Sciences Pharmaceutical, Biotech’s & Medical Device Global companies and businesses like yours. Our thoughts are first and foremost with all individuals impacted and the medical professionals dedicated to their care.
As we write, we reflect on the fact that the world we live in is quite different from what it was just a few months ago. And we know from talking to many of our colleagues, friends, clients & sponsors that you all feel the same. As leaders, we’re making complex decisions on a daily basis to keep our workforces and communities safe, while also moving our businesses forward.
In response to the overwhelming need to prevent the spread of COVID-19, we are taking precautionary measures to protect our management team, so that we may continue to provide the same level of excellence, service and support you expect from us at ESTERN.
Many of you have asked our management teams how is ESTERN managing and working in this unprecedented global environment, and how we can help your “Life Science, Pharmaceutical, Biotech or Medical Device / MedTech’s or CRO” company teams stay connected and productive. We take our role supporting you and your business very seriously.
Like us, you likely have employees or consultants who are or will be working remotely to help contain and mitigate the spread of the CoVid-19 virus.
Many of our Life Science management teams at ESTERN Medical CRO have been working remotely for several years. Given our remote environment experience, we will continue to operate around the clock to support your clinical research and development trial projects services needs during this global unprecedented time across our “US North America & Latin America” geographic regions unequivocally supporting the efforts required by our Public Health Authorities and therefore ESTERN has put in place several measures to enable work at home base to our employees.
We invite you to contact us by E-mail, Telephone, LinkedIn or Videoconference. Please find our complete company contact information here: https://esternmedical.com/contact-us/ or by Tel: +1 (617) 395-0204
Obviously, it is too early to know the full Covid-19 health effects of the current global health crisis, but our management team is available to support you in this complex situation.
Please do not hesitate to contact us if you have any questions, for example a new, present or potential Clinical Research & Development in your Pipeline of Clinical Trial programs across the US North America or Latin America / LATAM that we might support you.
Please know that ESTERN Medical will remain present to support our community during these fragile times. Let us remain strong, supportive and respect the instructions of the public health authorities.
We want to extend our sincere gratitude to all our management team members for the critical work they are doing every day to care for our customers.
Our hearts and thoughts are with the global community. Our hope is to be a beacon of optimism and unity as we navigate this unprecedented time. Together we stand with you and your loved ones.
With warmth and gratitude,
Your ESTERN Medical CRO (Clinical Contract Research Organization) Management Group team.
